Frequently Asked Questions

The application for this program is now closed to tenants.  Landlords may still apply.

Before landlords apply, you must ensure that your tenant has already submitted an application for the same property.  Contact your tenant directly, or call 409-762-2143 for help in checking on whether your tenant applied.  You can check the status of your tenant’s application through the Texas City Participant Portal.

How can I check the status of my application?
Go to the Texas City Participant Portal that you used to submit your application and use your profile log-in information to view your application.  This applies to both tenants and landlords.

What is the program?
The Texas City Emergency Rental Assistance Program provided a second round of $435,000 in federal funds through the City of Texas City to assist renters experiencing housing instability or who are at risk of homelessness as a result of the COVID-19 pandemic.

Who distributes the funds?
Catholic Charities of the Archdiocese of Galveston-Houston serves as the program administrator, processing applications and distributing funds.

What if I have questions?
Please call our hotline at 409-762-2143.
Or e-mail TexasCityHelp@CatholicCharities.org

Hours are 8am-4pm Monday-Friday, 10am-2pm Saturday.

Outside of these hours, you can leave a message with your name, phone number and e-mail address. Callers will be contacted in the order in which calls are received.