Frequently Asked Questions

How can I apply? How long is the application open?
The application is open until all funds are distributed.

Both tenants and landlords must apply through this website. You will be asked to set up a profile first. You can use that log-in information later to check on the status of your application.

How can I check the status of my application?
Go to the Texas City Participant Portal that you used to submit your application and use your profile log-in information to view your application.

What is the program?
The Texas City Emergency Rental Assistance Program provides $435,000 in federal funds through the City of Texas City to assist renters experiencing housing instability or who are at risk of homelessness as a result of the COVID-19 pandemic.

Who will distribute the funds?
Catholic Charities of the Archdiocese of Galveston-Houston will serve as the program administrator, processing applications and distributing funds.

Who is eligible for the program?
The program is available to renter households in the City of Texas City who:

  • Have household income at or below 80% of HUD Area Median Family Income (HAMFI), approximately $63,350 for a family of four or $50,700 for a family of two AND
  • Have qualified for unemployment benefits; experienced a reduction in household income; incurred significant costs; or otherwise experienced financial hardship due directly to the COVID-19 outbreak AND
  • Can demonstrate a risk of experiencing homelessness or housing instability, such as past-due rent, a “pay rent or quit” notice, court-issued eviction notice, fleeing domestic violence, or documented inability to pay future rent

How much assistance is available to each household?
Eligible households and their landlords may qualify for up to three months of assistance with past or future rent, not to exceed 120% of Fair Market Rates in Texas City/Galveston County.  Funds will be distributed in the order in which completed applications are submitted, prioritized based on the highest level of need.

Do tenants and landlords both have to apply?
Both the tenant and landlord must apply for past-due rent (or arrears) for the same property, using the online application. Payments are made directly to the landlord, not to the tenant. Tenants will be able to search to see if their landlords have applied. If you don’t see your landlord’s name, then the eligibility specialist at Catholic Charities will reach out to verify whether your landlord is willing to participate.

What sort of paperwork will people need for the application?
You will need to provide proof of income (annual or monthly); proof of residence at the rental unit; proof of housing instability (a late notice or vacate notice); proof of identification; and proof of hardhip due to COVID-19.

If you use your cell phone to apply, the application will automatically allow you to take and upload photos of your documents using your cell phone camera.

How are applicants selected?
Each application will be screened for eligibility. If your application is eligible, you will be contacted by Catholic Charities to verify the information you submitted. Funds will be distributed in the order in which completed applications are submitted by both eligible tenants and their landlords, prioritizing based on need.

What if I have questions?
Please call our hotline at 409-762-2143.
Or e-mail TexasCityHelp@CatholicCharities.org

Hours are 8am-4pm Monday-Friday, 10am-2pm Saturday.

Outside of these hours, you can leave a message with your name, phone number and e-mail address. Callers will be contacted in the order in which calls are received.